Terms & Conditions

guarantee3Each piece of jewelry presented on Trinity Cross Collection website is subject to strict standards of quality and workmanship established by our Quality Assurance Department. Through a systematic inspection program, the Quality Assurance laboratory ensures that all the jewelry meets or exceeds those rigorous standards.

Simply stated, we want you to be satisfied. We guarantee it. If you are not completely satisfied, tell us and you will receive a full refund. Contact us here to arrange for a refund.

Click here for our Refund Policy

The following Terms and Conditions apply to the use of this website as well as all transactions conducted through the site.

SHIPPING & DELIVERY

At this time, Trinity Cross Collection, licensed by Inspired Works, ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Trinity Cross Collection, licensed by Inspired Works, ships merchandise to Canada, Mexico, and other international locations via FedEx only. If placing an International order, please calculate extra time for delivery. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.

Beginning March 18, 2014, at 6:00 am EDT for a limited time receive automatic free shipping valid for orders $50 or more shipping to U.S. & Canadian addresses. Offer not valid on international orders. This offer is good for U.S. standard shipping within 3 to 5 business days pending credit approval and authorization. Orders to Canadian addresses will be shipped via Canada post within 6 to 10 business days to urban areas and 15 to 22 business days to rural areas. This free shipping offer can be combined with other discount offers. No discount code is required. Not applicable toward previously purchased merchandise. All deliveries are pending credit approval, merchandise availability, delivery and weather conditions. Free shipping promotion and associated terms & conditions subject to change at Inspired Works sole discretion.

SECURITY

You can shop at TrinityCrossHope.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and e-check payments safely and securely for our customers.

The Authorize.Net Payment gateway manages the complex routing of sensitive customer information through the electronic-check and credit card processing networks. To see how it works, visit this online payments diagram.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions
  • Industry leading encryption hardware and software methods and security protocols to protect customer information
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS)

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

TrinityCrossHope.com is registered with the Authorize.Net Verified Merchant Seal program.